Can I cancel or amend a subscription order once it’s been created?

Modified on Wed, 8 Oct at 2:35 PM

Once your subscription has been created or renewed, our team will start packing, packing and dispatching your items. 


This means that we can’t guarantee cancellations or amendments at this point, but if you get in touch with us at chat@kitandkin.com, we’ll do our best to help.


We’ll always remind you via e-mail 48 hours before your subscription is due to renew. This gives you a chance to update:


  • Your nappy size
  • Products and quantities
  • Your payment details
  • Your delivery address if required

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article