Loyalty & referrals (16)

Will I receive points for purchases I made prior to creating my rewards account?

Modified on Tue, 8 Jul at 4:26 PM
Do points ever expire?

Modified on Tue, 8 Jul at 4:27 PM
How do I redeem my points?

Modified on Fri, 25 Jul at 5:58 PM
How can I apply a discount to my order or subscription?

Modified on Tue, 8 Jul at 4:56 PM
Help! I lost the code for the reward I tried redeeming?

Modified on Wed, 16 Jul at 5:11 PM
I’ve reached Bronze, Silver or Gold tier. For how long do I stay in the tier?

Modified on Wed, 16 Jul at 5:11 PM
Why didn’t I earn points on my purchase?

Modified on Wed, 16 Jul at 5:12 PM
I received an error message when referring friends through the email referral box. What went wrong?

Modified on Wed, 16 Jul at 5:14 PM
I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

Modified on Wed, 16 Jul at 5:15 PM
Can I return my order if I used rewards points for a discount?

Modified on Wed, 16 Jul at 5:16 PM